FAQs

Frequently Asked Question

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How can you help?

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What is a return policy?

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What payment methods do you accept?

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Do you sell gift cards?

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FAQ

At Comprartodo.es we specialize in cleaning products and hygiene supplies for homes and businesses across Spain. Find quick answers about orders, shipping, returns and secure payments. Clean, safe shopping—made simple.

🛒 Orders and Payments

How can I place an order?
Place your order on our website. Add products to the cart, choose a delivery method, and pay securely by card, PayPal or bank transfer.
What payment methods do you accept?
We accept credit/debit cards, PayPal and bank transfers. All transactions are SSL-encrypted.
Is it safe to buy on Comprartodo.es?
Yes. We use trusted gateways and data protection for a secure checkout experience.

🚚 Shipping

How long does delivery take?
Delivery usually takes 24–72 business hours within mainland Spain. You’ll receive email updates.
What are the shipping costs?
Costs depend on weight and destination. The exact amount is shown before checkout.
Can I track my order?
Yes. Once your order ships, we’ll send you a tracking link.

🔄 Returns and Refunds

Can I return a product if I’m not satisfied?
Yes. You can return any unused item within 14 days of delivery.
How do I request a refund?
Contact us with your order number and we’ll process the refund according to the condition of the returned item.

🧴 Products

Are your products eco-friendly or professional?
We offer both eco-friendly and professional-grade cleaning lines.
Can I buy in bulk?
Yes. We offer business and volume pricing. Contact us for a tailored quote.

📞 Contact and Support

How can I reach customer service?
Do you provide multilingual support?
Yes. Support is available in Spanish, English and German.

Didn’t find your answer? We’re here to help.

👉 Contact us here